Contact us


By Phone:

The Customer Services helpline is open between 9am and 5pm Monday to Friday. Outside of these hours, a recorded service is available. You can leave a message with a contact number and a Customer Services Advisor will return your call as soon as possible.

If calling from the UK, please call 08700 500 755.
If calling from the Republic of Ireland, please call 1890 927 657.

By Post

UK residents: you can write to:

Customer Services
Purely Creative
1 Mannin Way
Lancaster Business Park
Caton Road
Lancaster
LA1 3SU

ROI residents: you can write to:

Customer Services
Purely Creative
PO Box No 6
Dun Laoghaire
County Dublin

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